Executive assistants carry an immense responsibility when it comes to corporate travel. Every detail, from flights to hotels, ground transportation, dinner reservations, and meeting locations, must work seamlessly together. If even one piece falters, the entire schedule can unravel. For executives, that can mean missed opportunities, lost time, and unnecessary stress.
For many EAs, arranging ground transportation can be the most unpredictable part of the process. Flights can be tracked. Hotels and restaurants can be booked well in advance. But chauffeurs? That’s where uncertainty often creeps in. A car that doesn’t arrive on time, a driver who goes to the wrong location, or a vehicle that doesn’t meet expectations can reflect poorly not only on the executive, but also on the assistant who arranged it.
We spoke with an experienced executive assistant who knows these challenges well. After dealing with inconsistent providers and hearing complaints from her executive, she realized she needed a better solution, and found it in Savoya.
This is her story of how switching to a trusted executive car service transformed her approach to travel planning, gave her peace of mind, and improved her executive’s experience on the road.
Like many EAs, she began by relying on a trusted local provider in her home market of Nebraska. That provider even helped coordinate out-of-state trips by contacting counterparts in other cities.
“She took the lead on contacting her trusted counterparts in other states to always get us taken care of. That was great and made things simple for me, but the other providers were not always up to the standard that my boss and other executives expected when traveling.”
While the system worked for a time, it was far from perfect:
“The biggest headaches with other providers were lack of cleanliness, not arriving at the correct destination, being late, or language barriers.”
After the second complaint from her executive, she knew it was time to find something more reliable.
When her executive relocated to Texas, she was introduced to Savoya. After one conversation, she recognized the difference.
“I scheduled a call [with Savoya] to discuss what Savoya had to offer and was immediately sold....I’ve always believed that you get what you pay for, and with Savoya, we get the highest level of service, confidentiality, luxury vehicles, professional and flexible drivers, and scheduling simplicity.”
Unlike the patchwork network of drivers she had been juggling, Savoya gave her access to a rigorously vetted, global network of chauffeurs who delivered consistent quality in every market.
Her first trips with Savoya revealed a major change: visibility.
“The biggest thing that stood out to me was the real-time notifications I receive so I know where my boss is in his travels. This is incredibly helpful when I am not traveling with him, so I have the peace of mind that all is working as it should during his busy schedule.”
Instead of waiting to see if things went wrong, she could proactively monitor each trip, giving her confidence and reassurance without needing to micromanage. Even when nothing was required on her end, having that constant visibility brought peace of mind.
As she continued to use Savoya, the benefits multiplied.
“It has taken a lot of the stress out of travel planning! I no longer stress when it comes to car transportation because I know Savoya has it covered and will make anything work.”
The scheduling process also proved to be a game-changer.
“[Savoya will] get things scheduled quickly. Even when they have to do some adjusting that takes a bit of extra time, they keep me in the loop on what they’re working on. This has been incredibly helpful because I know I can send them an email, and forget about it, knowing I will receive a response from them. What makes my job the easiest is having partners I can trust to make things happen and not have to micromanage the process!"
Her executive also felt the difference immediately.
“He loves the ease of travel, the different luxury vehicles Savoya offers, and the confidentiality of the drivers. My boss is constantly on the phone discussing confidential matters, and being able to trust the drivers is critical.”
For him, discretion and trust mattered just as much as punctuality.
Reflecting on her experience, she had clear advice for peers:
“I would tell them immediately to stop using whoever they currently use and move to Savoya! EAs juggle a lot of things at once, and if they can remove stress from one area, that is a lifesaver.”
Her summary of her experience with Savoya is simple and powerful:
“Reliable, luxury transportation with seamless scheduling and trusted discretion.”
Her story mirrors what we hear from many of our clients. Most begin with trusted local contacts and gradually build informal networks of preferred drivers in each market. While that approach can work for a time, it eventually reveals its flaws: uneven standards, inconsistent communication, and unpredictable results.
Savoya’s model eliminates that patchwork. By curating a global network of rigorously vetted chauffeurs and pairing it with 24/7/365 support and real-time technology, we provide consistent service that EAs, travel managers, and executives can rely on anywhere in the world.
For this EA, the shift wasn’t just about replacing a car service. It was about removing stress from one of the most unpredictable aspects of her job, giving her peace of mind, and protecting her executive’s time and privacy.
Her experience is a reminder to other EAs and corporate travel teams: the right partner for executive ground transportation doesn’t just move passengers from point A to point B, it transforms the way travel is managed, turning one of the most stressful tasks into one of the most seamless. By choosing a provider that combines vetted chauffeurs, consistent service standards, and real-time visibility, assistants gain something invaluable: the confidence that every detail will be handled, no matter where in the world their executives need to be.
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