Elite, Personalized Service with Meticulously Vetted Chauffeurs Ensuring Seamless and Secure Travel
With Savoya, you will never have a random chauffeur assigned to your trip. Our Certified Chauffeur Program and proprietary tech ensure you travel exclusively with vetted chauffeurs. Our team has rigorously interviewed, vetted, and maintained a direct relationship with our chauffeur partners.
Savoya’s industry-leading notifications provide you with your driver’s name, phone, photo, and vehicle details within 24 hours before the start of your trip. Our notifications ensure passengers can quickly identify the right chauffeur, enhancing safety and confidence. Additionally, support teams have the necessary details to manage and assist with issues that arise efficiently.
Every Savoya chauffeur completes a multi-stage vetting process before getting behind the wheel to ensure your assets remain secure. This process includes validating high insurance requirements and ensuring that each driver has a service or concierge background, providing you with the highest professionalism and security.
Every call and message made through the Savoya mobile app hides travelers' personal contact information for increased privacy. Although chauffeurs won't have the passenger's contact information, passengers will have the chauffeur's information just in case they need to contact them, ensuring privacy and accessibility.
Discreet sophistication is the hallmark of the Savoya traveler experience, combining style and safety in every detail. That’s why we ensure our clients only interface with chauffeurs who embody the core traits required to deliver an elite level of personalized, consultative service. These chauffeurs are meticulously vetted for their professionalism, discretion, and ability to anticipate and respond to client needs, ensuring a seamless and secure travel experience.
Every Savoya chauffeur completes a 14-point vetting process, including a thorough background check, verifying insurance and regulation requirements, and signed confidentiality agreements. Your safety is our priority.
We only seek chauffeurs with extensive experience, impeccable safety records, and a strong commitment to customer service.
All partners agree to uphold quality standards, confidentiality agreements, and maintain insurance levels.
We disqualify 85% of applicants from our process as they do not meet Savoya's standards.
We incentivize partners to utilize GPS, trip notifications, early arrivals, and other factors that impact service quality.
We conduct yearly background checks, drug screenings, insurance verifications, licensing, permits, and social media audits.
Savoya employees routinely mystery shop our partners to ensure they are constantly delivering a high level of service.
Strict privacy standards prevent the sharing of client information beyond a need-to-know basis for successful service delivery.
All of Savoy'a chauffeur partners are rigorously vetted, trained, and equipped with the tools and support needed for any disruption.
We partner with elite security consultants who provide risk management support for our internal team as needed.
Our team is proficient in standards developed and audited by a team of professionals with broad security expertise.
Integrated monitoring software keeps operational teams and chauffeurs ahead of potential disruptions.
Groundwork, our premium security-focused offering, expands service areas safely to elevated risk markets.